Shippings
Fast and Reliable Shipping
Welcome to Serenity Studs, where we prioritize sending your ear adornments to you quickly and securely. Here's everything you need to know about our shipping process:
Shipping Rates and Timelines
Standard Shipping: With our standard shipping option inside Indonesia, your purchases should arrive within 7–14 business days.
Express Shipping: Need your items urgently? Opt for our express shipping for delivery within 3-5 business days.
Free Shipping
We love making things easier! Enjoy free standard shipping on orders exceeding $100 within Indonesia.
Order Processing Time
Your orders are handled within 48 hours of being placed, excluding weekends and holidays. Look out for a confirmation email with detailed tracking information once your order is on its way.
International Shipping
We welcome global shoppers! Keep in mind that international shipping might involve additional fees and longer delivery times due to customs procedures.
Tracking Your Order
Stay in the loop! Keep the tracking number provided in our email, and monitor your order's progress on the designated courier's website.
Shipping Partners
We've partnered with reputable shipping companies to ensure your purchases are handled with care and delivered promptly to your doorstep.
Returns and Exchanges
Not completely satisfied? Our hassle-free return and exchange policy makes it simple for you to initiate returns or exchanges, ensuring your peace of mind.
Sustainable Packaging
We're dedicated to sustainability. In our efforts to reduce environmental impact, your orders are thoughtfully packed with eco-friendly materials. Plus, our packaging is reusable, providing you with a stylish and eco-conscious way to store your jewelry.
Contact Us
Have queries about shipping or need assistance? Our dedicated customer support team is always ready to help. Reach out via WhatsApp or email for any concerns or clarifications.